New Job Opportunity at Marriott Hotel

By Eric Appiah

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November 28, 2025 11:18 am

New Job Opportunity at Marriott Hotel

Job Title: Guest Experience Expert

Job Description

At Marriott International, we believe every guest interaction represents an opportunity to create something extraordinary. Our Guest Experience Experts do much more than manage check-ins and check-outs—they craft memorable journeys that turn first-time visitors into lifelong guests. We empower our team members to anticipate needs, personalize service, and transform routine transactions into exceptional moments.

If you possess a natural warmth and take genuine pride in delivering outstanding service, this role offers the perfect foundation for building a rewarding career with the world’s leading hospitality brand.

Position Summary

As a Guest Experience Expert, you will serve as the face of Marriott, guiding guests throughout their stay with professionalism and thoughtful attention. Your role goes beyond traditional front desk duties to include resolving requests, sharing local insights, and ensuring every aspect of the guest journey reflects our commitment to “Wonderful Hospitality. Always.” You will have the autonomy to move throughout your workspace, addressing needs proactively and ensuring operations run seamlessly.

Key Responsibilities

Welcome guests warmly and manage arrival and departure processes with efficiency and care.
Provide personalized assistance, answering questions and fulfilling special requests promptly.
Offer knowledgeable recommendations about local attractions, dining, and entertainment.
Process necessary administrative tasks and maintain accurate reports throughout your shift.
Uphold Marriott’s high standards for safety, quality, and professionalism at all times.
Maintain confidentiality and protect both guest privacy and company assets.
Ensure your uniform, personal appearance, and communication reflect Marriott’s brand excellence.

Physical and Professional Requirements

This role involves frequent movement, including standing, walking, and sitting for extended periods. You should feel comfortable handling light objects weighing up to 10 pounds and performing a variety of tasks in a dynamic environment. Most importantly, you should bring a positive attitude, a collaborative spirit, and a consistent commitment to getting things right for our guests and our team.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent
Related Work Experience: No prior experience required
Supervisory Experience: Not required
License or Certification: None needed

Why Join Marriott?

Be part of a global hospitality leader known for excellence and innovation
Receive comprehensive training and development opportunities
Build a meaningful career path in a supportive, inclusive environment
Work alongside a diverse, passionate team dedicated to service
Experience our culture of belonging, where every associate is valued

Marriott International is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. We do not discriminate on any protected basis, including disability or veteran status.

If you’re ready to begin your purpose, belong to an amazing global team, and become the best version of yourself, we invite you to apply. Join us in upholding a legacy of heartfelt service and building unforgettable experiences—one guest at a time.

How to Apply for this Job Opportunity at Marriott Hotel

Click Here to Apply

Closing Date: 21 December 2025

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.