New Job Opportunities Available

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New Job Opportunities Available

POSITION 1: BACK-OFFICE NETWORK ENGINEER

ROLE PURPOSE:

  • To provide software and hardware second line support for Operator Voice Core network elements which includes but is not limited to Ericsson MSC-S. Ericsson MGW, Ericsson HLR, Ericsson HSS, Huawei SBC, Huawei IMS Node Elements, NTP/CBC, etc… and also perform software configurations and correction analysis on the circuit core nodes.
  • Then, Faults resolution related to all the Core Network Elements
  • Continuous monitoring and review of Key Performance Indicators of all Core nodes
  • Handle the actions to maintain good Core Nodes Availability
  • Analyse and recommend actions on Core Network Congestion
  • Moreover, Provide RCAS where applicable
  • Liaise with Vendor support teams to resolve network faults
  • Fraud report analysis from revenue Assurance
  • Switching nodes Software Rollout
  • Delivery of ad-hoc work-related requests
  • Delivery of regular reports & presentations
  • Node Capacity Audit and recommendations
  • Interconnect and International trunk issues handling
  • Roaming Complaints handling
  • Finally, Integration of other nodes (RAN, CCN, SMSC, IN, etc) into the Core Nodes

KEY ACCOUNTABILITIES:

  • Network Performance
  • Vendor Relation
  • Roaming & Fraud Management
  • Software management
  • Support Back Office and Customer Planning and Operations
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KEY OUTPUTS/METRICS

  1. O&M, Operations – Faults resolution and RCAS.
  2. Equipment Vendors CSR Escalations
  3. RA-Provide remedy/solutions to fraud
  4. MTN Ghana Business – Core Network Availability for customer access

PEOPLE INTERFACES:

  1. Front Office, Back Office – Complex Fault and Quality Escalation resolution.
  2. Planning Customise network design, and rollout. solution requests,
  3. Equipment Vendors- SW & CSR updates
  4. RA-Fraud complaints 5. IT Capacity Requirements feedback

ESSENTIAL ROLE-RELATED KNOWLEDGE,

TECHNICAL SKILLS, QUALIFICATIONS, AND EXPERIENCE:
  • BSc Electrical/ Electronics /degree /Diploma (Telecommunications) and or a related Computer Engineering Degree/ Diploma
  • Five (5) years in the GSM/WCDMA industry with at least three (3) years ofhands-on experience in core network operations, maintenance, and software upgrades in the Ericsson environment.
TECHNICAL COMPETENCIES:
  • Firstly, In-depth knowledge of network system technologies (GSM, WCDMA, IP networks, etc…)
  • Secondly, In-depth knowledge of wireless network protocols (ISUP, MAP, BSSMAP, BICC, SIP, INAP, CAMEL, etc…)
  • Thirdly, In-depth knowledge of the software & hardware structure of Ericsson AXE, CPP, and TSP platforms Data
  • Furthermore, In-depth Knowledge of IP and Networking
  • Moreover, In-depth knowledge of technological advances in the expanded telecommunications industry e.g. WCDMA, HSDPA, HSUPA, WIMAX, WIFI, etc.
  • Additionally, In-depth knowledge of the CSR handling process
  • Finally, In-depth knowledge of the Emergency handling process
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KEY PERFORMANCE DRIVERS REQUIRED TO BE EFFECTIVE IN THE ROLE
  • To begin with, Ability to follow processes and make improvements
  • Then, Ability to identify, analyse and solve problems
  • Likewise, Skill in presentation and technical reporting.
  • Also, Ability to produce an accurate, punctual, and detailed work plan
  • Thereafter, Ability to communicate technical information to non-technical people
  • Besides that, Ability to learn quickly
  • In addition, Ability to accept responsibility
  • Next is, Ability to work under pressure
  • Afterwards, Analytical thinking and problem-solving skills
  • Last but not least, Confidentiality
  • Lastly, Team player

POSITION 2: SOFTWARE ENGINEER

JOB DESCRIPTION

  • Maintain Business Support System, including trouble ticket, system routing check, configuration, system updating & upgrading, etc.
  • Participate in the planning, coordination, and implementation of scheduled system releases
  • Install, configure, maintain, and support BSS environments to ensure it provides the defined functionality, performance and reliability requirements.

JOB REQUIREMENT

  • Bachelor’s Degree, major in Computer Science or related field
  • Must be able to speak Good English
  • Must have Good Communication skills
  • Should have one to three years of work experience in BSS field or IT field 5. Must be familiar with one of the following:
  • Oracle database, Suse Linux, IBM AIX, Network
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How to Apply for this New Job Opportunities

Please send CVs to [email protected] on or before Friday, June 3, 2022

Also, For more job opportunities CLICK HERE

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