New Job Advertisement at Mazars Advisory

By Eric Appiah

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November 29, 2025 11:10 am

New Job Advertisement at Mazars Advisory

Job Title: Customer Service Representative

Job Description

Mazars Advisory stands as a distinguished firm in the professional services sector, committed to delivering exceptional advisory solutions with integrity and expertise. We are expanding our client services division and seeking a dedicated Customer Service Representative to join our collaborative team. This role offers an excellent opportunity for a communicative professional to build meaningful client relationships while contributing to our business development objectives.

As a Customer Service Representative, you will serve as a vital point of contact for our clients, ensuring their needs are met with precision and care. Your role will balance responsive support with proactive engagement, directly influencing client satisfaction and organizational growth.

Key Responsibilities

Your role will encompass a diverse range of client-focused responsibilities:

Manage a high volume of inbound calls with professionalism and efficiency.
Identify and cultivate qualified sales leads through active listening and client dialogue.
Thoroughly assess customer requirements to deliver tailored solutions that ensure satisfaction.
Develop lasting client relationships built on trust, transparency, and consistent communication.
Maintain meticulous records of all customer interactions and account updates.
Address client concerns promptly, offering appropriate solutions and conducting follow-up to confirm resolution.
Provide accurate and comprehensive information using approved tools and systems.
Achieve individual and team performance targets for both sales and service metrics.
Adhere to established communication protocols and company policies at all times.
Consistently exceed client expectations through proactive engagement and personalized support.

Your Profile and Qualifications

Essential Requirements:

A minimum of a high school diploma; a Bachelor’s degree in Communications, Marketing, Business Administration, or a related field is preferred.
Two to three years of demonstrated experience in customer support or client-facing roles.
A proven history of exceeding performance targets and quotas.
Exceptional telephone etiquette and active listening capabilities.
Experience with CRM systems and standard customer service practices.
Strong client orientation with the ability to adapt to diverse communication styles.
Excellent verbal and written communication skills.
Ability to multitask effectively, prioritize responsibilities, and manage time efficiently.

Ideal Candidate Profile:

We are looking for a resilient and results-oriented professional with a positive attitude and strong problem-solving skills. You should be a collaborative team player who thrives in a dynamic environment and remains committed to continuous improvement.

How to Apply for this Job Advertisement at Mazars Advisory

If you are a motivated customer service professional ready to advance your career with a respected advisory firm, we encourage you to apply.

Please submit your CV to: mazars501@gmail.com

Join Mazars Advisory and become an integral part of a team that values excellence, integrity, and client-centered service. This role provides a platform to develop your skills within a supportive and professional environment.

Closing Date: 21 December 2025

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.