MTN Ghana Calls For Job Applications

POSITION: Personal Assistant

MTN Ghana invites talented and proactive individuals to apply for the position of Personal Assistant. This role offers you an exceptional opportunity to support the Chief Customer Experience Officer, coordinate executive operations, and contribute to the success of Africa’s leading telecommunications company.

About MTN Ghana

MTN Ghana stands as a pioneer in the telecommunications and ICT industry, connecting millions of people through innovative digital solutions. We operate in an evolving digital business environment characterised by multiregulated markets, increasing demand for digital experiences, and growing competition. Our commitment to customer experience and digital transformation drives our success. Consequently, we seek a Personal Assistant who shares our vision and can provide exceptional administrative and operational support to our Chief Customer Experience Officer.

Job Summary

We currently seek a Personal Assistant to join our Customer Relations Division. This position places you at the heart of our executive operations, where you will manage workflow, coordinate schedules, prepare executive materials, and liaise with stakeholders. Your work will directly influence the efficiency of the CCEO’s office and the smooth running of the Customer Relations Division.

Responsibilities

Coordinate meeting requests, customer engagements, stakeholder interactions, and correspondence on behalf of the CCEO.
Manage the CCEO’s calendar, appointments, meetings, travel arrangements, and daily schedule, ensuring effective prioritisation and optimal use of executive time.
Prepare daily briefs, executive summaries, meeting packs, briefing notes, presentations, and other materials required for decision making and leadership engagements.
Coordinate and manage correspondence including emails, memos, reports, and confidential communications, ensuring timely and professional responses.
Coordinate the preparation, review, and submission of Board, Board Subcommittee, Executive Committee, Customer Governance Forums, and other leadership meeting deliverables.
Prepare meeting agendas, minutes, action logs, and follow up reports, tracking implementation of agreed actions.
Serve as the primary liaison between the CCEO’s Office and internal and external stakeholders, fostering effective communication and collaboration.
Build and maintain strong professional relationships with executives, senior leaders, business partners, regulatory bodies, and key stakeholders.
Draft, proofread, edit, and coordinate reports, presentations, speeches, communication materials, and executive correspondence.
Prepare and coordinate weekly, monthly, quarterly, and annual Customer Relations reports, dashboards, customer experience insights, and executive updates.
Monitor departmental projects, customer experience initiatives, service improvement programs, key milestones, risks, and deadlines.
Support the implementation, monitoring, and reporting of strategic, governance, risk, compliance, customer service, and customer experience initiatives.
Assist with budgeting, procurement activities, expenditure monitoring, and related administrative processes.
Supervise office logistics, resource planning, and administrative coordination to ensure efficient operation of the CCEO’s Office.
Manage sensitive and confidential information with the highest level of integrity, discretion, and professionalism.

What We Are Looking For

To succeed in this role, you must bring a combination of academic qualifications, professional experience, and technical competencies. Specifically, we require:

Education

First Degree in Social Science, Psychology, Management, or a related field of study.

Experience

3 years of relevant experience as a Personal Assistant to a C Suite role.

Professional and Technical Competencies

Advanced Microsoft Office skills including Microsoft Power suits and Co pilot.
Advanced communication and correspondence management.
Knowledge of meeting and event coordination tools.
Data and information management.
Travel and logistics management.
Executive support systems and related tools.
Presentation and document preparation.
Reporting and business writing.
Stakeholder management.
Project management.
Knowledge of standard office practices and procedures.
Excellent typing and computer literacy.

General Working Conditions

Anywhere and anytime work with ability to manage self and personal accountability.

Why Join MTN Ghana?

Industry Leadership: Work with Africa’s leading telecommunications company.
Executive Exposure: Support C Suite leadership and shape customer experience strategy.
Professional Growth: Access opportunities for career development and advancement.
Dynamic Environment: Operate in a fast paced and innovative industry.
Live Yello Culture: Join a team united by values that inspire impact.

How to Apply for this MTN Ghana Job

Do not let this opportunity pass you by. Qualified applicants should indicate Ref number: MTN-CR-ADTRACK005-26 as the email subject and ensure CVs are saved in their names. Values are the core of MTN’s Culture. Our five values called “Live Yello” is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? Limit 250 words.

Qualified applicants should send their Curriculum Vitae and write up by 23rd October 2026 to MTNGhanaRecruitment@mtn.com.

Application Deadline

Submit your application on or before 26th October 2026. Please note that only shortlisted applicants will receive contact.

Conclusion

Your organisational expertise and professionalism can support executive leadership at MTN Ghana. Join us and become part of a team that delivers excellence, drives innovation, and connects communities. Apply now and take the next step toward a rewarding career as a Personal Assistant. We look forward to receiving your application.

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MTN Ghana Calls For Job Applications