Medical Receptionist Job in UK 2025 | Cwmbran Village Surgery

December 3, 2025 5:20 am

Medical Receptionist Job in UK 2025 | Cwmbran Village Surgery

Are you a personable and organized individual passionate about healthcare? Cwmbran Village Surgery is looking for a dedicated Medical Receptionist. This role offers a chance to be the face of the practice, engaging with patients and managing essential administrative tasks in a vibrant medical environment.

About the Role

The Medical Receptionist position is vital for ensuring smooth operations at Cwmbran Village Surgery. You will be responsible for welcoming patients and managing incoming calls, with a workload of over 400 calls daily. This permanent role requires commitment, as you’ll work across two locations: Cwmbran and Llanyravon Surgery.

About the Hiring Firm

Cwmbran Village Surgery is a well-respected healthcare provider in the UK. The practice focuses on delivering high-quality medical care while prioritizing patient satisfaction. Committed to employee development, Cwmbran Village Surgery invests in ongoing training and offers a supportive work environment that nurtures professional growth.

Job Duties

As a Medical Receptionist, your key responsibilities will include:

Greeting patients warmly and efficiently checking them in for their appointments.
Managing telephone inquiries and adhering to call targets.
Performing various administrative tasks to support the medical team.
Maintaining patient records accurately using IT systems.
Collaborating with colleagues to provide excellent patient care.
Adapting to various tasks while maintaining professionalism in all interactions.

Job Requirements

To be considered for this role, candidates should have:

At least 2 years of experience in reception or front desk customer service.
Strong communication skills to engage effectively with patients.
Proficiency in Microsoft Office applications, especially Outlook and Word.
A friendly and kind demeanor, essential for patient interaction.
Flexibility to handle various responsibilities as required.
Previous experience with Vision/EMIS Clinical Software is advantageous but not essential.
Candidates should also be able to work well under pressure and exhibit a proactive approach to their tasks.

Click Here to Apply

Conclusion

If you are enthusiastic about joining a team dedicated to patient care, this role at Cwmbran Village Surgery could be perfect for you. The position offers a competitive hourly wage, benefits, and support for training. Take this opportunity to make a difference in the lives of patients while growing your career in healthcare.

Don’t hesitate! Apply today to join this dynamic team!