Job Vacancy At N8tivebar Restaurant

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Summary Role

The Restaurant Accountable Manager shall lead the customer-facing front-house and back-house teams and serve as the liaison between the restaurant’s staff and the owners.

He/she shall be responsible for managing and organising daily restaurant operations with the goal of controlling costs, maximising revenues and maintaining high standards of customer service.

Responsibilities

  • Lead, discipline and assess performance of front-house and back-house teams.
  • Coordinate restaurant’s overall operations, maintenance and repair to enhance sustained efficiency.
  • Consistently market restaurant’s products and services for sustained catering contracts and enhanced repeat customers.
  • Enhance and measure high customer satisfaction and exceeded expectations.
  • Manage inventory and food wastage.
  • Work with store account and payroll management software to effectively manage restaurant finances and inventory to ensure costs and revenues are managed.
  • Manage staff recruitment and onboarding of new employees.
  • Enforce staff and customer compliance to Covid-19 safety protocols.
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Skills

  • Ability to lead, self-motivated and able to sustain high team spirit and morale.
  • Strong communication and problem solving skills with attention to detail.
  • Strong mediation and conflict resolution skills for staff and customers.
  • Ability to present innovative ideas to owners and board to achieve business vision.
  • Experience in managing finances and negotiating contracts with vendors.
  • Customer service and marketing skills.
  • Ability to work well under pressure

Qualifications & Experience

  • Tertiary degree ideally in business or hospitality management.
  • A passion for food and hospitality, with a minimum of 3 years proven experience working in the sector.

How To Apply

Applicants should send application letter and CVs through email: info@n8tivebar.com

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Closing Date: 17th December 2021

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