IT Infrastructure & Security Analyst

A passionate and capable IT Infrastructure & Security individual to assist our IT team in the management of all infrastructure and security aspects for our locations in Takoradi and Accra.

Detailed responsibilities include:

• Manage technology services that meet daily operational requirements in AmaliTech designated area(s)
• Installs and configures computer hardware, software, systems, networks, printers, and scanners
• Configure, Setup and Install networks based on Cisco and Sophos Technologies
• Reviews vendor contracts and coordinates IT purchases (hardware, software, and services) to ensure effective deployment of solutions aligned with user needs
• Partake in risk assessments and provide utmost support in implementing regulatory standards
• Monitor computer networks for security issues
• Investigate security breaches and other cybersecurity incidents
• Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs
• Maintaining user and office machines, laptops, desktops, printers, and others
• Work with the security team to perform tests and uncover network vulnerabilities
• Fix detected vulnerabilities to maintain a high-security standard
• Setting up and maintenance of conference and communication devices
• Monitoring, responding to and addressing IT-related issues as it is raised in company incident management systems and help desk
• Set up all hardware (laptops, desktops, servers, printers, monitors), operating systems and user applications
• Manage users on Microsoft Azure Endpoint Manager and Active Directory
• Stay up to date on information technology trends and security standards
• Provide IT support for UNIX/Linux and Windows systems
• Interpret and assist backup as well as recovery processes along with industry standards
• Conduct installation, migration, and upgrade of entire technology systems in a validated atmosphere
• Perform within change control and ticketing system environment.
• Assist with the tagging of all IT-related assets
• Commitment to continuously learn, quickly adapt, and grow
• Perform any other related duties that may be assigned to you by your superior as and when demanded

At least, you should possess the following:

• At least 2 years of work experience in a similar role
• HND or Bachelor’s degree in Computer Science or Information Technology
• Must possess at most Microsoft 365 Certified: Modern Desktop Administrator Associate, AWS cloud practitioner, CCNA (required), CompTIA A+, CompTIA Network+, MTA IT, Microsoft Certified IT Professional and ITIL
• Sophos Certified Architect or Sophos Certified Technician (Support)