November 4th, 2022 at 12:06 pm
Internal Sales Representative
Job Summary
- Perform a wide variety of duties specific to handling sales calls with customers and vendors.
- Pay close attention to detail.
- Deal with customers effectively.
- Work harmoniously with other employees, giving the assistance necessary to satisfy customer’s needs.
Work Performed
- Firstly, Respond to incoming sales calls in a courteous and timely manner.
- Secondly, Maintain a record of phone conversations.
- Thirdly, Process customer orders, advising on product application, availability, correct part, catalogue or issue number, shipping charges and price.
- Moreover, Route all paperwork to proper departments.
- Additionally, Contact vendors to determine product availability, application, price, shipping dates, and delivery charges.
- Then, Follow inventory control procedures as instructed.
- Also, Confer with office, service center, and management staff on issues related to customer service.
- Additionally, Assist with physical inventory counts as directed by supervisor.
- More so, Maintain purchase order records for incoming items.
- Promote a professional company image through prompt, thorough and courteous customer service.
- Track all quotations to ensure timely follow-up on customer enquiries.
- Attend company or vendor/manufacturer sponsored training seminars to improve product knowledge and/or job skills.
- Update vendors/manufacturer’s pricing record as advised.
- Keep work area neat and clean as directed by supervisor.
- Lastly, Perform any other duties as assigned.
Qualification Required & Experience
- HND/BSc.
- Experience in sales and/or purchasing and customer service as well as basic knowledge of electrical apparatus are desirable.
Special Skills
- Professional telephone manners.
- Ability to function in a busy, stressful office atmosphere.
Location: Accra
How To Apply For Internal Sales Representative
Send all CVs and cover letter to: hr@electrofax.com
Closing Date: 25 November, 2022
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