July 21st, 2022 at 01:20 am
Help Desk Executive Job Opportunity at Digital Concepts Limited
Job Description
- Firstly, respond to requests for technical assistance in person, via phone, chat or email
- Secondly, diagnose and resolve technical hardware and software issues
- Thirdly, research questions using available information resources
- Then, advise user on appropriate action
- Also, follow standard help desk procedures
- Moreover, log all help desk interactions
- Last but not least, administer help desk software
- Finally, follow up with customers and users to ensure complete resolution of issues
Qualification Required & Experience
- learning skills
- Then, customer service orientation
- Also, problem-solving
- Most importantly, HND
- In addition, team interaction
- Afterwards, planning and organizing
- Lastly, 3 years work experience
Location: Accra
How To Apply For This Help Desk Executive Job Opportunity at Digital Concepts Limited
C.V.s should be sent via: [email protected] indicating the position as the subject of the e- mail
Closing Date: 18 August, 2022
Also, For more job opportunities CLICK HERE
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