Healthcare IT Trainee

SUMMARY 

This role is to assist in installing, configuring, maintaining, and providing technical support for Healthcare IT (HCIT) related software like PACS/HIS/RIS from Delft Imaging Systems including artificial intelligence software CAD4TB and CAD4COVID, in Ghana as well as other (African) countries.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Assist in giving remote and onsite IT support to all customers within and outside Ghana as and when needed.
• Assist with reporting and proper use of the Delft Field Management System (FSM) by Delft Imaging-Ghana staff and produces periodic relevant FSM-reports for the Managing Director
• Takes up any (IT) issue assigned by the IT Unit Team lead and/or Managing Director
• Must be ready to travel inside and outside Ghana upon Company request.
• Must proactively support with all IT related issues.
• Must have/develop and maintain a good understanding of DICOM, HL7, PACS, RIS, VPN, CAD4TB, Troubleshooting, Remote Support, etc.

General

Must be:

• Self-motivated and action-oriented team player with excellent communication skills, both written and verbal.
• Professional, Service-oriented and Reliable
• Flexible, Dedicated and a person of Integrity
• Proficient in knowledge and use of Microsoft Office applications (PowerPoint, Excel, Word)

Job-specific

• A strong interest in the integration of IT and health care with good attention to detail.
• The capacity to combine a high degree of IT knowledge with creativity
• Have excellent problem-solving skills and the ability to work under pressure
• Must have a fair idea of computer network configuration (OSI MODEL, TCP/IP, IP ADDRESSING and SUBNET MASK)

Communication

Must have the ability to:

• Provide effective and timely information orally and in writing both upward and downward through the company communication channels.
  This includes presentation skills.
• Communicate effectively over the phone, in writing and in person with external stakeholders (i.e. customers)
• Develop and nurture relationships

Managerial

Must have the ability to:

• Work independently with minimum supervision as well as within a team, and take initiative
• Plan, highly organized and prioritize in a fast-paced and dynamic environment
• Strong interpersonal and time management skills
• High level of integrity – truthful, trustworthy, and reliable.

EXPERIENCE

• Must have at least Two (2yrs) of experience in IT (networks and system administration)
• Experience with Healthcare IT Solutions is a plus

QUALIFICATIONS

• Minimum Bachelor’s degree in Information Technology
• CCNA/MCP will be a plus point
• SQL Server database knowledge will be a plus point

HOW TO APPLY

Interested applicants should send their CV via email to jpobee@delft.care