Happy Milk Ghana Invites Job Applications

By Eric Appiah

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December 9, 2025 11:10 am

Happy Milk Ghana Invites Job Applications

Job Title: Operations and Retail Manager

Job Description

Happy Milk Ghana is a dynamic company dedicated to promoting wellness through quality health food products. We are expanding our team and seeking an experienced Operations and Retail Manager to lead our daily operations and drive growth across our retail channels, including our dedicated health food mart. This role is essential for ensuring operational efficiency, team excellence, and an exceptional customer experience.

As the Operations and Retail Manager, you will oversee a diverse team of sales personnel, merchandisers, and shop attendants. Your leadership will directly influence our sales performance, customer satisfaction, and market presence. This is a pivotal opportunity to shape our retail strategy and contribute to our mission of making healthy living accessible.

Key Responsibilities

Operational Leadership:

Oversee daily operations, including inventory control, stock management, order fulfillment, and delivery coordination.
Implement efficient processes to streamline workflows and enhance productivity across all retail points.
Ensure compliance with industry standards and company policies.

Team Management and Development:

Lead, mentor, and motivate a diverse team to achieve high performance and maintain strong morale.
Conduct regular training sessions and performance reviews to support professional growth.

Sales and Retail Strategy:

Develop and execute strategies to increase sales, expand our customer base, and strengthen our market position.
Apply retail expertise to optimize store layout, visual merchandising, and customer engagement.
Build and nurture strong relationships with supermarket partners and key clients.

Performance and Market Analysis:

Analyze sales data, customer feedback, and market trends to identify opportunities for growth and improvement.
Prepare regular performance reports and present actionable insights to senior management.

Customer Experience:

Ensure a consistently positive shopping experience in our health mart and across all customer touchpoints.
Address customer inquiries and resolve issues promptly to maintain high satisfaction levels.

Your Profile and Qualifications

Essential Requirements:

A Bachelor’s degree in Business Administration, Retail Management, or a related field.
Three to five years of experience in retail or FMCG operations, with a strong focus on team leadership and sales growth.
Proven ability to manage and develop high-performing teams.
Excellent communication, organizational, and strategic leadership skills.
Sound knowledge of the Ghanaian FMCG landscape.

Ideal Candidate Profile:

Experience with health food or wellness products is a significant advantage. We are looking for a proactive, results-driven manager who can thrive in a fast-paced environment and inspire a team toward shared goals.

How to Apply for this Happy Milk Ghana Job

Happy Milk Ghana is committed to fair and unbiased hiring. To ensure equal opportunity for all candidates, we use a TestGorilla assessment as part of our selection process. You can learn more about the platform here:

Click Here to Apply

Qualified candidates who perform successfully in the assessment will be invited for a formal job interview.

If you are an operational leader passionate about retail excellence and health-focused products, we encourage you to begin the application process. Join Happy Milk Ghana and play a key role in growing a brand that nourishes communities and promotes well-being.

Closing Date: 21 December 2025

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.