December 1st, 2021 at 06:28 am
Job Description
- Receive, screen and direct calls in a courteous manner.
- Place and record all outgoing calls.
- Keep a register of visitors/guests, etc. that come through the reception.
- Ensure availability of corporate communication/marketing materials and daily newspapers at the reception.
- Receive inward courier, record and distribute as appropriate.
- Compile and maintain an up-to-date telephone directory.
- Maintain and update a register of staff attendance and movements.
- Maintain a clean and comfortable reception area.
- Provide customer/client support services including reporting complaints for remedial action.
- Assist with the provision of office supplies/logistics for the organization of in-house meetings and other corporate events.
- Provide general administrative support to Superior Officers as may be required.
- Organize and maintain a filing system for important and confidential company documents.
- Manage office supplies, stock and place orders with appropriate approvals.
- Maintain and update company databases on clients and suppliers.
- Perform any other functional duties as may be assigned by Superior Officer.
Requirement
- knowledge and understanding of front desk operations.
- Excellent listening and communication skills.
- Excellent customer service orientation.
- Knowledge and understanding of business operations.
- Ability to handle administrative tasks.
JOB SPECIFICATION
- Education Bachelor’s degree / HND in Business Administration, Social Science, Secretary ship & Management or related field.
- Experience Two (2) to Three (3) years relevant working experience in related role.Required Competencies#
- Strong experience in handling communication equipment.Ability to handle confidential information.
- Ability to respond to enquiries and provide accurate information to clients.Strong interpersonal skills.
- Ability to prioritize and manage multiple assignments.
- Ability to maintain professional relationships with internal and external stakeholders and work effectively with all categories of employees and contribute to team task accomplishment.
- Proficient in the use of the Microsoft Office suite (Word, Excel & PowerPoint).
Method Of Application
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Closing Date: Ongoing