Front Desk Executive

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Job Description

  • Receive, screen and direct calls in a courteous manner.
  • Place and record all outgoing calls.
  • Keep a register of visitors/guests, etc. that come through the reception.
  • Ensure availability of corporate communication/marketing materials and daily newspapers at the reception.
  • Receive inward courier, record and distribute as appropriate.
  • Compile and maintain an up-to-date telephone directory.
  • Maintain and update a register of staff attendance and movements.
  • Maintain a clean and comfortable reception area.
  • Provide customer/client support services including reporting complaints for remedial action.
  • Assist with the provision of office supplies/logistics for the organization of in-house meetings and other corporate events.
  • Provide general administrative support to Superior Officers as may be required.
  • Organize and maintain a filing system for important and confidential company documents.
  • Manage office supplies, stock and place orders with appropriate approvals.
  • Maintain and update company databases on clients and suppliers.
  • Perform any other functional duties as may be assigned by Superior Officer.

Requirement

  • knowledge and understanding of front desk operations.
  • Excellent listening and communication skills.
  • Excellent customer service orientation.
  • Knowledge and understanding of business operations.
  • Ability to handle administrative tasks.

JOB SPECIFICATION

  • Education Bachelor’s degree / HND in Business Administration, Social Science, Secretary ship & Management or related field.
  • Experience Two (2) to Three (3) years relevant working experience in related role.Required Competencies#
  • Strong experience in handling communication equipment.Ability to handle confidential information.
  • Ability to respond to enquiries and provide accurate information to clients.Strong interpersonal skills.
  • Ability to prioritize and manage multiple assignments.
  • Ability to maintain professional relationships with internal and external stakeholders and work effectively with all categories of employees and contribute to team task accomplishment.
  • Proficient in the use of the Microsoft Office suite (Word, Excel & PowerPoint).

Method Of Application

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Closing Date: Ongoing

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