Exciting Career Opportunity at Zipline
POSITION: Customer Operations Lead
ABOUT ZIPLINE
Do you wish to transform the world? Zipline aims to change the method of transportation for goods. Our goal is to address the most pressing and intricate access issues globally by creating, producing, and managing the first instantaneous delivery and logistics network that caters to all people equally, no matter their location.
By powering Rwanda’s national blood delivery system and Ghana’s COVID-19 vaccine distribution, offering on-demand home delivery for Walmart, and allowing healthcare providers to deliver care directly to U.S. homes, we are revolutionizing the movement of goods for businesses, governments, and consumers. The technology may be intricate, but the concept is straightforward: a teleportation service that provides what you want at the right moment.
Utilizing our technology, which encompasses robotics and autonomy, we are reducing carbon emissions in delivery, alleviating road congestion, and lessening fossil fuel usage and air pollution, all while ensuring fair access for billions and creating a more resilient global supply framework.
ABOUT THE POSITION
Does facilitating daily functions of the nest – particularly the capacity to fly – and offering consistent assistance for health facilities seem thrilling to you? Are you keen on becoming a key individual for the integration of programs and use cases, while also enhancing Zipline’s reputation through community CSR efforts?
Zipline holds the view that access to healthcare shouldn’t rely on your geographic location. We are leading a logistics revolution, utilizing autonomous drones to transport lifesaving medical supplies on a just-in-time basis across 3 continents globally, every day of the week.
WHAT YOU WILL ACCOMPLISH
- Establish and nurture robust connections with local community stakeholders, including members of the municipal council and tribal leaders.
- Sustain continuous connections with local military and law enforcement for the facilitation of ongoing flight operations and nest accessibility.
- Establish and integrate new delivery drop-off sites by evaluating optimal geographical locations and site demographics.
- Educate, guide, and overall assist healthcare personnel at Zipline delivery locations in utilizing Zipline services.
- Active engagement with health facilities and communities in our operational areas to increase usage.
- Integrate new healthcare facilities and healthcare workers due to ongoing turnover.
- Organize blood donation drives to meet the ongoing need for blood supplies.
WHAT YOU’LL PROVIDE
- You possess substantial previous experience collaborating with individuals and communities on initiatives (applicants with robust relevant experience with community-oriented multinational non-profits may also be eligible).
- You are capable of communicating well (both verbally and in writing) and feel at ease addressing large audiences, plus you have experience in fostering solid and trustworthy relationships with internal teams and outside stakeholders.
- You are meticulous and possess experience in coordinating successful face-to-face events for large audiences.
- You possess the determination, creativity, and adaptability to succeed in new, unpredictable, and ever-evolving business and regulatory landscapes.
- You strongly believe that access is important and that we can and will ensure access to vital medical supplies for every individual worldwide.
- Must be prepared to move to our distribution center located in Omenako, Eastern Region.
How to Apply for this Career Opportunity at Zipline
Closing Date: Friday, March 28, 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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