Exciting Career Opportunity at SRR Group
Job Title: Call Center Agent
Position Description
The Call Center Agent will be responsible for answering inbound calls, converting them into leads, and then towing jobs.
DUTIES AND RESPONSIBILITIES:
- In charge of managing a large number of incoming and outgoing calls in the operations.
- Determine the client’s needs and find a solution.
- Answering inbound calls and transforming them into leads, which are then converted into towing jobs.
WORKING CONDITIONS:
- Remote
- Shift-based — in a Call Center that operates around the clock.
- Time Zone: Pacific
- Weekly Salary
ABILITIES AND SKILLS REQUIRED:
- Ability to remain calm, composed, and professional under pressure
- Excellent English (grammar, speaking, and conversational)
- Is familiar with Google Maps.
- Quick typing abilities
TECHNICAL & PHYSICAL REQUIREMENTS:
- A fast and steady internet connection
- A current laptop/desktop with a working headset and mic (I-5 generation 10 processor and 12GB RAM minimum).
- Most importantly, a calm working environment with no background noises.
- Power and internet backup are required.
How to Apply for this Career Opportunity at SRR Group
Closing Date: 26th September 2023
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