Exciting Career Opportunity At Progress Savings & Loans

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We wish to bring to your attention that there is a vacancy for a Relationship Officer position

Responsibilities

  • Build and improve relationships with customers, key suppliers and partners.
  • Review company practices to ensure clients get maximum satisfaction from their purchases.
  • Identify potential opportunities and inform the sales team to follow up.
  • Educate and inform clients about the company’s products, services and special offers.
  • Attend to client complaints and resolve issues promptly.
  • Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
  • Work with internal departments to ensure company meets clients’ expectations.
  • Oversee customer relationship management system.

Qualifications

  • Bachelor in business administration or a related field
  • Three or more years’ experience in customer service, sales or a related position
  • Excellent verbal and written communication skills
  • Ability to lead and work within a team
  • Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with clients
  • Exceptional organization skills and a strong work ethic
READ ON:  PAYMENT NOTICE || 2 months of National Service Personnel allowance paid in bulk

Location: Accra & Kumasi

How To Apply For The Job

All interested candidates to submit their aplications and CVs to: hr@progressghana.com

Closing Date: 02 November, 2021

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