Exciting Career Opportunity at PATH
POSITION: Temporary IT Support Officer
PATH is a global non-profit organization dedicated to improving health equity. PATH develops and scales innovative solutions to the world’s most critical health concerns, drawing on over 40 years of experience forming multisector collaborations and expertise in research, economics, technology, advocacy, and dozens of other fields.
The Ghana office now has 38 employees and 6 contingents, and we hope to enhance this number in the following months/years.
PATH is looking for a Temporary IT assistant who will be responsible for delivering effective and efficient IT assistance to the Ghana Country Office. This position will be situated in Accra, report to the Regional Systems Administrator (RSA), and collaborate closely with Ghana office workers and the wider International IT team to drive and sustain the usage of technology inside the organization.
Responsibilities
Specific responsibilities and obligations include the following:
- Maintaining IT inventory
- Coordinating repairs with the Lenovo Service Centre in Ghana.
- Conduct introductory sessions to acquaint new employees with PATH IT systems and rules.
- Use the global helpdesk ticketing system to log and document all support requests in full.
- Computer troubleshooting and maintenance.
- The Regional Systems Administrator provides local help for system setups.
- PATH Online and Network Resource Support
- Microsoft Suite Support
- Advising on project-based procurement of IT goods and services and
- Offering general local IT support services.
- Any other IT-related duty as determined by the Regional Systems Administrator or Site Administrator.
Required Skills and Experience:
- Bachelor’s degree in IT/Computer science with at least three years of relevant experience in a similar job.
- Experienced in installing and maintaining Microsoft applications.
- Proficient in creating and implementing the local area network (LAN), wireless LAN, and virtual LAN.
- Proficient in Microsoft Office Suite and Office 365 applications.
- Proficient in basic office equipment, such as multifunction printers, copiers, and IP phones/softphones. Smartphone Basic Support
- Excellent communication abilities.
PATH is committed to creating an inclusive workplace where diversity is respected.
PATH is an equal-opportunity employer. Every competent candidate will be considered for employment.
PATH prohibits discrimination based on race, colour, religion, caste, gender, sexual orientation, gender identity, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by federal, state, or local law.
How to Apply for this Career Opportunity at PATH
Closing Date: November 22, 2024
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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