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Exciting Career Opportunity at African Towers


Exciting Career Opportunity at African Towers

POSITION: Technical Operations Head

Job Description

The role involves managing the company’s tower operations and technical activities to ensure everything runs smoothly. This includes planning, executing, and overseeing maintenance and repairs to keep the tower services available and efficient.

Key Responsibilities

Leadership and Strategy

  • Create and implement plans for the technical department that align with the company’s goals.
  • Lead the technical team, promoting a culture of excellence and improvement.
  • Track key metrics to measure the performance of technical operations.

Technical Operations Management

  • Oversee the planning and upkeep of tower infrastructure to ensure it works well.
  • Manage the operations and maintenance teams to quickly fix technical issues and reduce downtime.
  • Develop and enforce standard operating procedures for technical operations.
  • Ensure all activities meet service agreements.
  • Submit accurate monthly reports to the Directors.
  • Work with the Head of NOC and Field Engineer Team to keep infrastructure well-maintained.

Project Management

  • Oversee technical projects like new tower installations and upgrades, ensuring they are on time and within budget while meeting safety standards.
  • Prepare and negotiate project proposals with stakeholders.

Compliance and Safety

  • Ensure all technical operations follow industry standards and safety regulations.
  • Conduct regular audits to spot risks and correct them.
  • Promote a safety-first culture within all operations.

Budgeting and Resource Management

  • Manage the Operations and Technical Operations budget efficiently.
  • Monitor spending and find ways to save without affecting service quality.
  • Oversee the procurement and maintenance of necessary technical equipment.

Stakeholder Management

  • Communicate with customers, vendors, and regulatory bodies to ensure smooth tower operations.
  • Be the main point of contact for any technical issues.
  • Work with other departments like Finance and HR to support company-wide efforts.
  • Lead the recruitment and training of technical staff to ensure they have the required skills.

Team Development

  • Train and develop technical staff, ensuring they have the right expertise.
  • Then, provide feedback and coaching to improve team performance.
  • Also, foster a collaborative work environment where team members share knowledge.

Supervisory Duties

  • Supervise the NOC, Field Operations, and Operations Admin teams to ensure network uptime and cost-effectiveness.
  • Ensure timely communication and problem resolution within the NOC.
  • Lastly, oversee fuel usage and payment of associated bills.

Continuous Improvement

  • Encourage innovative practices to enhance operations and efficiency.
  • Work on improvement initiatives to resolve any ongoing audit issues in Operations and Maintenance.
  • Finally, implement strategies to improve efficiency and minimize costs.

Required Skills and Experience

  • Strong leadership and ability to motivate a diverse team.
  • Excellent skills in managing complex technical projects.
  • Knowledge of telecommunications technology and industry standards.
  • Good analytical and problem-solving abilities.
  • Strong communication skills to engage with all stakeholders.
  • Proficiency in MS Office and project management tools.

Key Competencies

  • Strategic Thinking
  • Technical Expertise
  • Decision-Making
  • Leadership
  • Team Management
  • Project Management
  • Financial Awareness
  • Communication
  • Negotiation Skills
  • Risk Management

How to Apply for this Career Opportunity at African Towers

Send your CV to recruitment@africantowers.com or stephanieameyaw@africantowers.com

Closing Date: January 31, 2025

NOTE:

It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.

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