Epiroc Ghana Latest Job Advertisement
POSITION: Field Service Technician – Surface 1
About Epiroc
Epiroc is a large company that operates in 150 countries. It creates and sells safe, modern equipment like drilling machines and construction tools for both above and below-ground mining. They also provide excellent support services and solutions for automation, digital technology, and electric equipment.
Life at Epiroc
When you join our team, you will work with knowledgeable and friendly colleagues who value teamwork, commitment, and creativity. The mining and construction industries offer unique challenges that you won’t find in other jobs. We care about work-life balance, professional growth, and global job opportunities, and we offer great benefits.
Mission
At Epiroc Equipment Ghana Ltd, our Parts and Services Division works to increase our customers’ productivity. We provide spare parts, professional service support, and training. Our Field Service Electricians play a key role in keeping our equipment running well. They help solve technical issues quickly, monitor and test equipment and demonstrate our products. By fixing and installing parts, they helps reduce downtime, save costs, and improve overall productivity, which helps keep our customers happy.
Main Duties and Responsibilities
- Regularly check and update tool inventory every three months to comply with company protocols and keep an accurate list.
- Provide troubleshooting support over the phone or in person, focusing on solving problems accurately.
- Supply parts information and suggest stocking guides.
- Support warranty claims, discuss issues with the Product Company, and send service reports.
- Complete daily tasks assigned by the Supervisor.
- Use basic analytical skills to troubleshoot and fix mechanical, hydraulic, electrical, and pneumatic systems.
- Understand the company’s warranty policy and process warranty claims.
- Follow safety and environmental guidelines, ensuring proper safety practices and the use of PPE—safety is our top priority.
- Be mindful of environmental impacts and work sustainably.
- Maintain a professional attitude and communication with customers and team members.
Skills and Experience
- Ability to work well in a team.
- Good communication skills.
- Open to finding ways to improve processes.
- Must be capable of working with minimal supervision.
- A driver’s license is required.
- A Mincom Certificate is required.
- The ideal candidate should have basic computer skills, know about Epiroc Surface Equipment, have good mechanical skills, a strong work ethic, and be able to read basic hydraulic and 24-volt diagrams.
- Complete TL1 and TL2 training within the first three months of employment.
- Complete Safe Start Modules 1-5 within the first year.
- Being an expert in Rig Control Systems (RCS) is a plus.
Educational Qualifications
A degree or diploma in Electrical Engineering or Mechatronics is preferred.
Closing Date: February 19, 2025.
Epiroc is dedicated to protecting your privacy and ensuring a diverse and inclusive workplace. To avoid any bias, please remove any personal information (like your photo, ID number, address, or date of birth) from your application.
Epiroc is a global partner for mining and construction customers, helping to create a more sustainable society with innovative and safe equipment like drill rigs and tools for surface and underground work.
How to Apply for this Epiroc Ghana Job
Closing Date: February 24, 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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