Dubai Introduces AI-Powered System for Faster Visa and Residency Permit Renewals

Dubai has launched an innovative platform called ‘Salama’ to expedite visa and residency permit renewals. This AI-powered system dramatically reduces processing times, allowing residents to complete renewals in just minutes. Let’s explore how this digital transformation benefits residents and what future enhancements are planned.

Instant Visa Renewals at Your Fingertips

Imagine completing your family’s residency visa renewals in mere minutes. With Salama, this is now a reality. The platform leverages artificial intelligence to streamline the entire renewal process. It cuts processing times from hours to one or two minutes, as long as all your documents are in order.

How ‘Salama’ Works

The functionality of ‘Salama’ is designed for ease of use:

• Effortless Login and AI Recognition: When you log in, the system’s AI instantly recognizes your details. It displays your dependents’ visa status and highlights expiration dates.
• Simplified Renewal Process: You simply choose your renewal duration, and the system processes your request immediately.
• Digital Document Download: After processing, you can download your updated residency visa directly from the platform. This feature eliminates the need for physical paperwork.

Key Benefits for Residents

The introduction of ‘Salama’ brings multiple advantages to Dubai residents:

• Reduced Renewal Time: Processing times have decreased from hours to mere minutes, saving you valuable time.
• Elimination of Paperwork: The digital process minimizes environmental impact by reducing paper usage.
• Increased Convenience: Residents can renew their visas from the comfort of their homes.
• Enhanced User Experience: The platform offers a user-friendly interface with clear instructions to guide you.

‘Salama’: The Future of Residency Services

Ghaleb Abdullah Mohammed Hassan Al-Majid, Director of the Data Science and Artificial Intelligence Department, shared insights about the platform’s initial focus. Currently, ‘Salama’ emphasizes resident visa renewals and cancellations. Plans aim to expand services to tourists and other offerings from the General Directorate of Residency and Foreigners Affairs (GDRFA).

Business Renewals and Future Integration

Businesses will also benefit from ‘Salama’ soon. The GDRFA intends to integrate this service into smart channels and the GDRFA DXP application in upcoming phases. This integration will ensure the continuous evolution of services with the latest AI advancements.

Dubai’s Commitment to Digital Transformation

Lieutenant General Mohammed Ahmed Al Marri, General Director of GDRFA Dubai, emphasized the platform’s role in enhancing customer experience. He stated that ‘Salama’ reflects Dubai’s commitment to adopting cutting-edge technologies to improve residents’ quality of life.

Insights for Travelers

For tourists planning extended stays or expats relocating to Dubai, ‘Salama’ offers a glimpse into the efficiency of government services. This advancement allows residents to enjoy Dubai’s many attractions while minimizing time spent waiting in lines. Dubai continues to set the standard for digital transformation, making life easier for everyone.