DCI Microfinance Limited Job Opportunity

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DCI Microfinance Limited Job Opportunity

JOB TITLE: Business Development Officer

DCI Microfinance Limited was incorporated in November 2011 and provisionally licensed by the Bank of Ghana in April 2012. DCI Microfinance Limited obtained a final license in October 2012 to conduct business as a Deposit Taking Microfinance Company. The Company has its Head Office at Asylum Down.

Purpose of the Role

  • Provide dedicated relationship management to a portfolio of cherished customers.
  • To enhance business development by meeting sales and service targets.
  • To provide expert support and advice to Internal and External customers

Key Responsibilities

  • Firstly, Responsible for selling the company’s loan and investment products
  • Secondly, Facilitate calls to prospective leads, schedule and follow through on calls with leads and current customers
  • Thirdly, Responsible for providing your customers with essential information and advice, enabling them to achieve their business and personal objectives by offering time saving and added value solutions and service.
  • Moreover, Proactively identify and respond to servicing opportunities for your portfolio of customers.
  • Additionally, Successfully manage the resolution of all non-routine queries and complaints for your portfolio of customers.
  • Last but not least, Liaise with the Credit Risk Department in relation to customer’s borrowing requests, account monitoring and maintenance.
  • Finally, Seek to consistently deliver excellent Customer Service to your portfolio of customers.
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Personal Attributes and Skills

  • Curious – Always trying to understand, new products or processes and systems.
  • Then, Accountable – Taking responsibility and using available channels to explain and defend decisions and actions.
  • Detail Driven – Must understand the importance of rigor and discipline.
  • Moreover, Adventurous – Must be willing to accept risk and venture into new territories.
  • In addition, Self Confident – Must be assertive and recognize personal abilities, qualities and judgements.
  • Also, Excellent communication and listening skills
  • Afterwards, Numerical and analytical skills
  • Last but not least, Writing skills
  • Lastly, Presentation skills

Key Requirements

  • A bachelor’s degree.
  • At least one (1) year working experience in a similar role
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How to Apply for this DCI Microfinance Limited Job Opportunity

Interested and suitable applicants are to forward their detailed curriculum vitae (CV) and application letter to [email protected].

Closing Date: 4th August 2022

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