Customer Support Representative at Hubtel Limited

Advertisements
  • Company: Hubtel Limited
  • Location: Ghana
  • State: Accra
  • Job type: Full-Time
  • Job category: Customer Service/Client Care Jobs in Ghana

In this position, you will be available via phone, email, and chat to assist customers with those parts of Hubtel’s services and features that require a human touch.

Your primary place of work will be at our offices at Kokomlemle, Accra, Ghana, as an on-site position with Work-From-Home possibilities.

Perks:

  • State of the art working environment
  • Subsidized breakfast, lunch, and snacks
  • Health insurance
  • Long term pension savings
  • Petty expense support to cover internet, phone calls, and other reasonable requirements
  • Access to office gym and games room

Your key responsibilities

  • Apply common-sense and some minimal internal operational processes to assist customers as necessary
  • Resolve customer complaints via phone, email, mail, or social media
  • Remain available online to assist customers as n
READ ON:  SHS GRADUATES QUALIFY || More jobs at popular Laundry Company

Before you apply, make sure you qualify as follows:

  • You must be savvy with Hubtel’s services and features. Being a customer is a strong advantage.
  • You must be a good and patient listener with a knack for low-level multi-tasking
  • You must be at least fairly savvy with laptop and smartphone applications
  • You must have excellent communication skills with great love to chat online from both mobile and PC.
  • You must be able to present and breakdown technical information for ordinary understanding
  • You must be self-driven enough to close out tasks with little to no supervision
  • You must be able to work from home with reliable internet connectivity and stable electricity supply in a quiet environment.
  • You must own a functional personal laptop capable of meeting the demands of the work.
  • Being a female with current or previous work experience in a similar position is an advantage.
READ ON:  Professors at Ho Technical University

Qualifications:

  • Tertiary certificate, or Degree in any related field;
  • 1+ years’ experience working in a similar role
  • Have a high level of written and oral communication skills.

Key Performance Indicators:

Performance on this role will be measured by;

  • Customer Satisfaction of the people you assist.

Method of Application

CLICK HERE TO APPLY ONLINE

Closing Date: 15 Oct 2020

WhatsApp & Telegram Job Alert

To get daily Job Alerts on Whatsapp, Join Our WhatsApp Group via the link below.

NOTE: PLEASE IF YOU’RE ON ANY OF OUR WHATSAPP GROUP, DON’T JOIN THIS ONE

CLICK HERE TO JOIN WHATSAPP GROUP

CLICK HERE TO JOIN TELEGRAM CHANNEL

DOWNLOAD NEWSNOWGH MOBILE APP BELOW FOR MORE JOBS

CLICK HERE TO DOWNLOAD APP

READ ON:  Communications Manager at Strategic Communications Africa Ltd

NOTE:

UNDER NO CIRCUMSTANCE SHOULD AN APPLICANT PAY MONEY TO ANYONE IN GETTING A JOB WE HAVE PUBLISHED 

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Leave a Reply