Controller, P&S (VAS) at MTN Ghana

0

Controller, P&S (VAS) at MTN Ghana

To assist in the process of developing Value-Added Services across various verticals; (Digital and RMS) that delivers the business KPIs and objectives to improve customer experience and generate sustainable revenue.

Assist the Manager, Value Added Services in scaling up existing partnerships and developing new networks for future growth of traditional VAS and partnerships including and not limited to Health, Agric, Insurance and Education.

Key Tasks

  • To begin with, Assist in driving Initiatives that add value to the customer experience for both PM and PAYG customers – e.g. M-Argic, M-health m-insurance, m-education, Lifestyle etc.
  • Secondly, Coordinate all Promotions & Bolt-Ons (Voice & Messaging) ensuring that all stakeholders are identified and aligned
  • Thirdly, Develop concept documents for approval and manage the end to product development to go live of assigned products and services.
  • Furthermore, Liaise with Segment team to constantly develop innovative ways to enhance customer experience
  • Moreover, Continuous monitoring and evaluation of products in line with customer feedbacks and market dynamics.
  • Also, Identify appropriate vendors and develop a partnership models for Go to Market.
  • Lastly, Lead all User Acceptance Tests (UAT) for all VAS products and services, ensuring all scenarios are defined and tested

Qualification

Education:

A Bachelor’s Degree or its equivalent.

Experience:

3 years relevant experience

Competencies

Knowledge:

Professional competencies:

  • Firstly, Analytical
  • Then, Value Added Services
  • Furthermore, Digital content, media and/or applications
  • Also, Digital marketing
  • Moreover, Digital product management
  • Additionally, Product development and management
  • Besides that, Stakeholder Relations Management
  • Afterwards, Telecommunications Business Savvy
  • Last but not least, Good knowledge of Project management
  • Finally, Go to Market

Skills / physical competencies:

  • Attention to detail
  • Good communication skills – both verbal and written
  • Knowledge of standard office practices and procedures
  • Strong coordinating skills
  • Good telephone manners
  • Ability to keep classified information
  • Good interpersonal Skills
  • Client Focus
  • Achievement Orientation
  • Initiative driven
  • Strong Relationship Building skills
  • Problem Solving
  • Innovative

General working conditions

Click Here to Read More and Apply

Closing Date : 13th May. 2022

Also, For more job opportunities CLICK HERE

LATEST JOBS

NOTE:

UNDER NO CIRCUMSTANCE SHOULD AN APPLICANT PAY MONEY TO ANYONE IN GETTING A JOB WE HAVE PUBLISHED 

WhatsApp & Telegram Job Alert

To get daily Job Alerts on Whatsapp, Join Our WhatsApp Group via the link below.

NOTE: PLEASE IF YOU’RE ON ANY OF OUR WHATSAPP GROUPS, DON’T JOIN THIS ONE

CLICK HERE TO JOIN WHATSAPP GROUP

CLICK HERE TO JOIN TELEGRAM CHANNEL

Leave a Reply