Controller, Decision Support (Data Mining) at MTN Ghana

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Controller, Decision Support (Data Mining) at MTN Ghana

Responsible for the collection, manipulation, analysis and modeling of internal data; for a better understanding of MTN Ghana performance and customer behavior

Job Role Key Tasks:

  • First of all, Provide micro-level market performance monitoring with monthly updating of KPIs for reporting.
  • Then, Customer base analytics – Generation of key subscriber metrics & reporting
  • Besides that, Perform business analysis to understand trends and report
  • Also, Provide Location based data mining and customer analytics
  • Afterwards, Data request support for Marketing, Network Analytics Team, Sales etc.
  • In addition, Provide inputs and coordinate periodic OPCO specific reporting and engagements (National War-Room, Engine Room)
  • Lastly, Provide inputs towards improving data analytics applications (DaaS, PowerBI, etc.)

Education & Competencies

Education:

University Degree in Information Technology/Statistics/Data Mining or a related field of study.

Experience:

3 years’ experience in a similar role (including at least 2 years in Data mining in telecoms)

Competencies

Knowledge:

  • Statistical modeling and multivariate analysis
  • Data mining and predictive analytics
  • Forecasting techniques
  • Reporting and performance analysis
  • Knowledge in advanced statistical software skills (SPSS, SAS, etc.)
  • Knowledge of SQL/Oracle Data Management
  • Also, Advance knowledge in the use of Microsoft Office Suite (Access, Excel, PowerPoint)
  • Knowledge in the use of BI Dashboards (PowerBL, Tableau etc.)
  • Basic Knowledge Enterprise Data Warehouse techniques

Skills / physical competencies:

  • To begin with, Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
  • Then, Energy & Drive – Innovative, Take initiative, result oriented and develops self consistently
  • Also, Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
  • Moreover, Personal Skills – Trustworthy, integrity and ethical in dealings
  • Additionally, Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
  • Afterwards, Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
  • More so, Global thinker, Analytical thinking, and Problem-solving abilities.
  • Finally, Skill in Resource Management

General working conditions

  • Anywhere/Anytime work
  • Ability to manage self
  • Personal accountability

Click Here to Read More and Apply

Closing Date : 18th May. 2022

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