May 10th, 2022 at 02:53 pm
Controller, Decision Support (Data Mining) at MTN Ghana
Responsible for the collection, manipulation, analysis and modeling of internal data; for a better understanding of MTN Ghana performance and customer behavior
Job Role Key Tasks:
- First of all, Provide micro-level market performance monitoring with monthly updating of KPIs for reporting.
- Then, Customer base analytics – Generation of key subscriber metrics & reporting
- Besides that, Perform business analysis to understand trends and report
- Also, Provide Location based data mining and customer analytics
- Afterwards, Data request support for Marketing, Network Analytics Team, Sales etc.
- In addition, Provide inputs and coordinate periodic OPCO specific reporting and engagements (National War-Room, Engine Room)
- Lastly, Provide inputs towards improving data analytics applications (DaaS, PowerBI, etc.)
Education & Competencies
Education:
University Degree in Information Technology/Statistics/Data Mining or a related field of study.
Experience:
3 years’ experience in a similar role (including at least 2 years in Data mining in telecoms)
Competencies
Knowledge:
- Statistical modeling and multivariate analysis
- Data mining and predictive analytics
- Forecasting techniques
- Reporting and performance analysis
- Knowledge in advanced statistical software skills (SPSS, SAS, etc.)
- Knowledge of SQL/Oracle Data Management
- Also, Advance knowledge in the use of Microsoft Office Suite (Access, Excel, PowerPoint)
- Knowledge in the use of BI Dashboards (PowerBL, Tableau etc.)
- Basic Knowledge Enterprise Data Warehouse techniques
Skills / physical competencies:
- To begin with, Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
- Then, Energy & Drive – Innovative, Take initiative, result oriented and develops self consistently
- Also, Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
- Moreover, Personal Skills – Trustworthy, integrity and ethical in dealings
- Additionally, Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
- Afterwards, Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
- More so, Global thinker, Analytical thinking, and Problem-solving abilities.
- Finally, Skill in Resource Management
General working conditions
- Anywhere/Anytime work
- Ability to manage self
- Personal accountability
Click Here to Read More and Apply
Closing Date : 18th May. 2022
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