September 12th, 2021 at 07:57 pm
Job Description
- Handle cash, credit, or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products, and introduce new ones
- Resolve customer complaints, guide them, and provide relevant information
- Greet customers when entering or leaving establishment
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers’ questions and get a manager if answer doesn’t solve the issue
- Provide excellent customer service to ensure satisfaction
Qualification Required & Experience
- Telephone Etiquette
- Strong Customer Service Skills
- Dispute resolution
- Dependability
- Efficiency
- Flexibility
- Friendliness
- Basic (PC) Computer Knowledge
- Attention to Detail
- Diploma or higher
- 3 years professional experience
Location: Dansoman, Accra
How To Apply For The Job
C.V. ‘s should be sent via: capitalinvestment600@gmail.com indicating the position as the subject of the e- mail
Closing Date: 08 October, 2021