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    Call Center Rep


    October 22nd, 2021 at 11:07 am

    Job Description

    • Managing large amounts of inbound and outbound calls in a timely manner
    • Following call center “scripts” when handling different topics
    • Identifying customers’ needs, clarify information, research every issue and providing solutions

    Qualification Required & Experience

    • Diploma
    • Track record of over-achieving quota.
    • Strong phone and verbal communication skills along with active listening.
    • Familiarity with CRM systems and practices.
    • Customer focus and adaptability to different personality types
    • Ability to multi-task, set priorities and manage time effectively
    • High school degree

    Location: Kanda, Accra

    How To Apply

    All C.V.s should be sent via:[email protected] indicating the position as the subject of the e – mail

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    Closing Date: 22 November, 2021

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