- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
Qualification Required & Experience
- Track record of over-achieving quota.
- Strong phone and verbal communication skills along with active listening.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Location: Kanda, Accra
How To Apply
All C.V.s should be sent via:[email protected] indicating the position as the subject of the e – mail
Closing Date: 22 November, 2021
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