Call Center Rep

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Job Description

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions

Qualification Required & Experience

  • Diploma
  • Track record of over-achieving quota.
  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

Location: Kanda, Accra

How To Apply

All C.V.s should be sent via:[email protected] indicating the position as the subject of the e – mail

Closing Date: 22 November, 2021

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