Branch Administrator Job at First National Bank

Responsibilities

• Firstly, Control and manage the branch cash holdings.
• Secondly, Control the general ledger and office accounts for the branch.
• Thirdly, Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Then, Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Also, Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Moreover, Enable service delivery through implementing systems and processes to improve service by implement quality systems and metrics for measuring administrative service levels and satisfaction.
• Additionally, Deal with any customer related enquiries and complaints in a professional manner, as specified in the service standards.
• Furthermore, Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• More so, Comply with governance in terms of legislative and audit requirements.
• Afterwards, Develop and implement business cases for process enhancements and new processes and products within a Business Unit with quantify benefit and process metrics for measuring efficiency of all key business processes.
• Besides that, End-to-end cash and stock management for branch through a user management (system).
• Next is, you Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
• Last but not least, Manage personal and management development to increase own skills and competencies for the managerial function and future leadership growth opportunities.
• Finally, Plan and manage own and direct reports performance