Big Bag Ventures Invites Job Applications
POSITION: Digital Engagement Specialist
Company Summary
Big Bag Ventures is a frontrunner in the digital talent management industry. We offer top-notch support services to creators, emphasizing engagement, monetization, and operational quality. We prioritize performance, discretion, and creativity—and we’re expanding rapidly.
Summary of Position
Big Bag Ventures is looking for Digital Engagement Specialists to become part of our high-achieving global chat team. In this position, you will oversee real-time messaging for prominent clients on top-tier content platforms. The goal is to establish valuable connections with fans, enhance engagement, and boost revenue through regular, strategic communication.
This is a completely remote role offering flexible scheduling throughout various shifts.
Main Duties
- Connect with fans via direct messaging platforms while maintaining a tone and persona that aligns with the brand.
- Ensure elevated standards of responsiveness, precision, and message quality. Implement authorized messaging tactics to enhance fan loyalty and expenditure.
- Follow the content and compliance standards established by the platform and management.
- Observe fan conduct and identify possible risks, problems, or revenue opportunities.
- Achieve or surpass daily performance goals, encompassing response time and revenue indicators.
- Work together with team leaders and QA for ongoing enhancement and feedback incorporation.
Required Skills or Experience
- Outstanding written English; additional language skills are a benefit.
- Keen focus on details and capability to adhere to precise brand standards.
- At ease with content aimed at adults and interacting with the platform (non-explicit from your side)
- Prior experience in digital customer support, live chat, or engagement positions is preferred.
- Driven, structured, and capable of working alone.
- Availability of a dependable computer and a fast internet connection.
Remuneration and Perks
- Competitive hourly wage plus commissions and incentives.
- Incentives based on performance
- Adaptable remote work framework
- Opportunities for training and development
- Opportunities for progression into QA, team lead, or management positions.
How to Apply for this Big Bag Ventures Job
Closing Date: April 27, 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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