AT Ghana New Employment Opportunity
POSITION: Retail Shop Executive
Position Summary
The chosen applicant will become a member of our team as a retail executive within the Customer Experience department.
(S)He will report to the Retail shop manager and will engage with customers, guaranteeing that their service requirements are recognized and addressed to improve customer experience.
Main Duties
- Collaborating closely with the Shop Manager to guarantee consistency in AT Retail CEX guidelines.
People
- Engage in every training and personal growth activity.
- Participate in all team briefings and coaching sessions to improve service delivery in the store.
Process
- Guarantee proper acquisitions and adherence to activations.
- Tasked with improving customer experience in the store.
- Ensure compliance with all customer service protocols and procedures.
Customers
- Guaranteeing that all customer inquiries/complaints are addressed in accordance with SLAs. Achieve favorable scores on T-NPS and CES.
Requirements for Qualifications and Experience
- Undergraduate degree from an accredited establishment
- 2-3 years of experience in retail management.
Essential Skills
- Outstanding understanding of retail operations
- Outstanding analytical and problem-solving abilities
- Outstanding organizational abilities? Outstanding communication abilities
- Outstanding and efficient communication abilities, both spoken and written
- Cultural awareness
Location: Accra
How to Apply for this AT Ghana Employment Opportunity
Candidates who are interested and meet the qualifications should submit their Applications and CVs to: Recruitment@at.com.gh
Please specify the position you are applying for in the email subject line.
Closing Date: 27 March 2025
Prepared to join our energetic and creative team? At AT, we boost the value of our team members by offering long-term development and chances in a continually changing workplace. Our principles lie at the heart of our actions and reflect our identity: Simplicity, Transparency, and Relevance. Start your journey to join our exceptional team and enjoy a fulfilling career.
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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