March 9th, 2021 at 10:54 am
Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories.
However we are an organization that is not just moving goods around but we have a very clear purpose, we are: Connecting People. Improving Lives.
We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Currently we are looking for Field Sales Specialist who will be the first link between DPDHL and our customers in Ghana. Would you like to help identify a customer’s unique needs and makes sure that those needs are met? Are you interested in building an ongoing, long-term relationship with your customers?
Would you like to make customers feel valued and encourages them to remain loyal to DPDHL Company?
If yes, please read on.
Your task will be:
- Seeks and prospects for MBC targets to win new customers generally in the 30k – 500k range Net Sales per annum
- Plans and manages medium-sized Business Customers
- Builds rapport and trust with customers by being informed about customer’s business and the market
- Assesses the type and size of customer needs
- Recommends solutions based on customer needs by using industry knowledge
- Closes business connecting a customer need with a DHL solution and the value it may create for the customer
- Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
- marketing strategies and offers a full supply chain of services to service customer needs
- Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA’s & SOP’s)
- Completely uses DGF iSELL
- Transfers SC with high value potential to key account Sales channel and opportunities with lower value to Tele Sales (in case lead was not assigned correctly)
Your profile should look like:
- Deep knowledge on DGF products (AFR/OFR)
- Good communication and presentation skills, ideally selling experience in competitive markets
- High degree of self-confidence, initiative and commitment
- PC literate, excellent organizational, communication incl. telephone and writing skills
- Knowledge of the industry, working areas and stakeholders
- Minimum Graduate
- Knowledge of freight forwarding business
- Good administration skills
- Cooperative working with others to achieve targets and objectives
- Responsibility and capacity to keep commitments
- Compliance with the intent of policies, procedures and agreements
- Ability to work under pressure
- Strong problem-solving mentality
- Extensive knowledge of OFR Import Operations
- Good administration skills
- Results driven and attention
How To Apply
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