Analyst, Revenue Assurance & Fraud Operations Support (Xtra Time) at MTN Ghana

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  • Company: MTN Ghana
  • Location: Ghana
  • State: Accra
  • Job type: Full-Time
  • Job category: IT / Telecom Jobs in Ghana

Summary:

  • Responsible for proactively monitoring and implementing controls and related activities within the Xtra time/byte space.

Job Role

  • Responsible for the review of inherent potential risks within the xtra time/byte/Money space
  • Design and Implement primary and secondary controls within the xtra time/Byte/money space to prevent and detect leakage
  • Responsible for primary controls monitoring
  • Responsible for Secondary control performance and exception remediation
  • Daily data quality monitoring on RAFM platform
  • Revenue reporting and usage trend analysis
  • Conduct pre and post xtra time/byte/money product and services implementation test
  • Review changes to the xtra time/byte/money system and user logs
  • Perform borrowing and repayment analysis
  • Perform bad debt aging analysis
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Context:

  • Dynamic and highly competitive telecommunication & ICT industry
  • Highly regulated environment
  • Performance driven environment
  • Diverse cultural environment

Education and Competencies

Education

  • First Degree in B.Comm/ B.Acc/ BSC
  • CISA/CISM qualification a plus.

Experience

  • 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus

Professional/Technical competencies:

  • Good Knowledge of the mechanics of telecommunications.
  • Knowledge of Telco billing principles and operation.
  • Good knowledge of the Revenue Management chain in telecommunications
  • High level of IT
  • Good understanding of quantitative and analytical principles
  • Good knowledge of Financial analysis and modelling skills

Skills/ Physical competencies:

  • A sense of accuracy & attention to detail
  • Strong numerical skills
  • Analytically sound
  • Good communication and interpersonal skills at both individual and team level
  • Report writing abilities
  • Presentation skills
  • Problem solving skills

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