Advans Ghana Calls For Job Applications

February 26, 2026 11:20 am

Advans Ghana Calls For Job Applications

Job Title: Client Relationship Officer

Are you a people person with a head for numbers? Do you love the buzz of the marketplace and the energy of small business owners chasing their dreams? Can you look at a loan application and see not just figures, but a family’s future? If you answered yes, then Advans Ghana wants to meet you.

Advans is not just another microfinance institution. Instead, they are a global leader with a powerful mission: to provide financial services to small businesses and populations who lack access to formal banking. Operating in nine countries across Africa and Asia, they serve over one million clients. In Ghana alone, Advans serves more than 64,000 clients through 20 branches and over 650 employees. Consequently, they need energetic, customer focused Client Relationship Officers to join their team.

This role is open across all branch networks. If you are ready to spend 80 percent of your time in the field, engaging with real people and making a tangible difference, keep reading.

Duties and Responsibilities

As a Client Relationship Officer, you will not sit behind a desk all day. Instead, you will be out in the community. You will prospect for new clients, appraise loan applications, and manage a growing portfolio. You will also develop savings and deposit accounts, helping your clients build financial security.

Here is exactly what you will own:

Commercial Activities

Hit the Field: You will organize prospecting and communication actions in markets and commercial areas. You will work alongside colleagues to spread the word about Advans.
Introduce Products: You will present Advans Ghana’s products and services to the target population. You will explain how they can help small businesses grow.
Follow Up: You will maintain regular contact with identified potential clients. You will nurture those relationships until they are ready to apply.
Upsell and Crossell: You will propose new products and services to your existing clients. You will identify their evolving needs.
Identify Opportunities: You will listen to clients and propose new products or services to management based on real feedback.
Drive Savings: You will encourage clients to open deposit accounts and meet your savings targets.
Deliver Outstanding Service: You will greet every customer warmly, maintain solid product knowledge, and ensure every interaction leaves a positive impression.

Loan Activities

Guide Applications: You will assist clients with their loan applications, making the process smooth and understandable.
Appraise Thoroughly: You will conduct loan appraisals right on the field. You will collect detailed information about personal circumstances, business operations, and available guarantees.
Present to Committee: You will present loan requests to the loan committee, advocating for your clients.
Manage Repayments: You will organize recovery actions when payments run late. You will handle these situations with professionalism and tact.
Stay Connected: You will maintain regular contact with clients through field visits. You will become a trusted advisor.
Build Trust: You will spend most of your time in the field, becoming a respected and active stakeholder in your community. Small business owners will know your name and trust your advice.

Administrative and Organizational Duties

Keep Meticulous Records: You will maintain complete and detailed documentation on every client. Nothing will fall through the cracks.
Plan Your Week: You will prepare a weekly plan outlining expected tasks and visits. You will stay organized and focused.
Share Best Practices: You will exchange information and ideas with colleagues. You will learn from them and they will learn from you.
Report Issues: You will report any job related challenges to your immediate supervisor promptly.
Analyze Your Portfolio: You will use operational reports to analyze your client portfolio and identify areas for improvement.

The Ideal Candidate: Skills and Experience

Advans Ghana needs someone who combines formal education with practical, on the ground experience.

Your Qualifications:

Educational Foundation: You hold at least a Diploma, Higher National Diploma, or a Bachelor’s Degree.
Experience: You have a minimum of one year of working experience. This can include your National Service. Every month counts.
Mathematical Ability: You possess good mathematical skills. You can appraise markets and understand basic accounting.
Local Knowledge: Practical knowledge of micro and small businesses and the market environment gives you a significant advantage.
Language Skills: You can adapt your communication depending on the client. Speaking local languages is a major plus.

Performance Criteria:

Advans measures success by results. You will demonstrate:

Goal Achievement: You meet both quantitative and qualitative objectives set by the operations department and your branch manager.
Professionalism: You represent Advans Ghana with energy, integrity, and dynamism.
Policy Adherence: You respect all policies and procedures without exception.
Information Management: You use the MIS effectively and keep flawless client records.
Communication: You communicate clearly, transparently, and accurately with every client.
Initiative: You take the lead. You do not wait to be told what to do.
Stakeholder Presence: You become a key figure in your intervention zone. People know you and trust you.
Adaptability: You adjust your communication style to suit different types of clientele.

Why Join Advans Ghana?

This is your chance to join a global microfinance leader with deep local roots. You will enjoy:

Dynamic Environment: No two days are the same. You will be out in the field, engaging with real people.
Career Growth: Advans promotes from within. Perform well and you will advance.
Meaningful Work: You will help small business owners access the capital they need to grow.
Multicultural Exposure: You will work with a team that draws on international best practices.

Ready to Build Relationships?

If you have the education, the experience, and the hunger to succeed in a field based role, do not wait. Advans Ghana needs Client Relationship Officers who can start making an impact immediately.

How to Apply for this Advans Ghana Job

Review the requirements and make sure you meet them.
Prepare your CV, highlighting your education, experience, and any relevant skills.
Apply online through the official Advans Ghana careers portal:

Click Here to Apply

Closing Date: 31 March 2026

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.