FirstBank Ghana Calls For Job Applications

February 3, 2026 11:15 am

FirstBank Ghana Calls For Job Applications

FirstBank Ghana, a leading financial institution, is seeking a dedicated and dynamic Relationship Manager to join our thriving branch network in Accra. This pivotal role is ideal for a banking professional who excels at building client loyalty and driving business growth. In essence, you will serve as the primary link between the bank and our valued customers, ensuring their financial needs are met with superior service and strategic solutions.

We are looking for a results-driven individual who can cultivate deep relationships, identify lucrative opportunities, and contribute significantly to the branch’s profitability. If you possess a passion for client service and a proven track record in banking, this position offers a fantastic platform for career advancement within a respected organization.

Your Core Responsibilities and Impact:

As a Relationship Manager, you will play a central role in the branch’s success. Your daily focus will involve a blend of revenue generation, client management, and strategic business development.

Generate and Expand Revenue: Proactively create new revenue streams by thoroughly analyzing both existing and prospective customer portfolios to identify cross-selling and up-selling opportunities
Grow the Customer Base: Actively support the branch’s market expansion efforts by acquiring new accounts and strategically reactivating dormant customer relationships to boost overall business activity.
Achieve Performance Targets: Take ownership of your personal and team goals by consistently meeting and surpassing assigned monthly and annual sales and revenue targets.
Uphold Compliance and Risk Standards: Ensure strict adherence to all bank policies, particularly the ‘Know Your Customer’ protocols for account opening and the comprehensive guidelines for operational risk management.
Deliver Exceptional Client Service: Provide efficient, high-quality service to maintain existing customers, thereby enhancing their satisfaction and fostering long-term loyalty to FirstBank Ghana.
Drive Key Financial Metrics: Actively assist the branch in critical growth initiatives, including deposit mobilization, loan and advance disbursement, foreign exchange transactions, and overall profitability enhancement for your assigned segment.
Structure Tailored Credit Solutions: Carefully assess customer requirements to structure appropriate credit facilities that align with their needs while fully complying with the bank’s lending policies and risk appetite.

Required Qualifications and Professional Experience:

To excel in this customer-focused role, you will need a combination of formal education and hands-on banking expertise.

You must possess a First Degree or its equivalent in any relevant discipline from a recognized institution.
Holding a relevant professional qualification in banking, finance, or a related field will be a strong advantage.
You have a minimum of three years of direct, relevant experience in a customer-facing banking role, with a clear understanding of retail banking products and relationship management.
You demonstrate a proven ability to meet sales targets and drive revenue growth within a financial services environment.
You exhibit excellent interpersonal and communication skills, enabling you to build trust and effectively negotiate with clients.
You possess a strong working knowledge of banking regulations, compliance standards, and credit risk principles.
You are a strategic thinker with problem-solving abilities, capable of structuring complex financial solutions.

Why Build Your Career with FirstBank Ghana?

This role represents a significant opportunity to advance your banking career with an industry leader. You will gain invaluable experience managing a diverse portfolio, enjoy the support of an established brand, and have clear pathways for professional development based on performance. Moreover, you will contribute directly to the financial well-being of individuals and businesses in Accra.

How to Apply for the FirstBank Ghana Job

If you are a motivated banking professional ready to take on this challenging and rewarding role, we encourage you to apply. Kindly send your detailed application and current Curriculum Vitae (CV) to the recruitment team at the following email address: Ghrecruitment@firstbankgroup.com.

Please ensure your application highlights your specific achievements in relationship management and revenue generation. The application deadline is 09 February 2026. Importantly, only shortlisted applicants will be contacted for subsequent stages of the recruitment process. Do not miss this chance to become a key player in FirstBank Ghana’s continued success story in the Accra market.

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.