Healthcare Receptionist Jobs in UK 2026 (£40,000 Annual Salary)
A Healthcare Receptionist opportunity is available in Cardiff, Wales, United Kingdom, offering an annual salary of £40,000 with potential visa sponsorship through the UK Skilled Worker or Health and Care visa route for eligible international applicants. This role is based within the healthcare services of Cardiff and Vale University Health Board, one of the largest integrated healthcare providers in Wales.
The position involves supporting the administrative operations of emergency and assessment units across multiple hospital facilities while ensuring patients and visitors receive professional and compassionate service. The role is ideal for candidates interested in healthcare administration and patient-facing services within a dynamic hospital environment. Successful applicants will help maintain efficient patient intake processes, coordinate administrative functions, and ensure accurate documentation within hospital information systems.
About Role
The Healthcare Receptionist serves as the first point of contact for patients, relatives, and visitors entering emergency and assessment units. The role involves managing front-desk operations, registering patients into the hospital’s digital records systems, and supporting the coordination of patient admissions, transfers, and discharges. Working within busy clinical environments, the receptionist ensures smooth communication between medical staff, administrative teams, and incoming patients.
The position requires excellent communication skills, strong organizational abilities, and the capacity to handle sensitive information while maintaining strict confidentiality standards. Receptionists also play a key role in ensuring patient records are accurately maintained and accessible across hospital departments to support efficient patient care delivery.
About Hiring Firm
Cardiff and Vale University Health Board is one of the largest healthcare providers in Wales, employing more than 16,000 staff and delivering over 100 specialist medical services. The organization serves approximately 500,000 residents across Cardiff and the Vale of Glamorgan and operates several major hospital facilities, including the University Hospital of Wales.
The Health Board focuses on improving health outcomes through its long-term strategic plan, delivering high-quality care while promoting inclusive and patient-centered healthcare services.
Responsibilities
- Coordinate administrative operations and telephone duties for emergency and assessment units
- Welcome and assist patients, relatives, and visitors in accordance with hospital policies
- Maintain confidentiality of patient information at all times
- Provide front-desk reception services for emergency units and minor injury departments
- Explain hospital procedures and triage systems to patients and visitors when required
- Ensure the reception area remains organized and visitor records are accurately maintained
- Register patients and input medical details into computerized patient management systems
- Maintain and organize patient records, case folders, and documentation
- Track and deliver inpatient medical records across hospital departments
- Coordinate communication regarding patient admissions and ambulance arrivals
- Update patient information related to admissions, transfers, and discharges in hospital systems
Requirements
- Ability to communicate effectively in English; Welsh language skills are desirable
- Ability to maintain confidentiality and handle sensitive healthcare information
- Strong interpersonal and customer service skills
- Organizational ability to manage patient records and administrative tasks
- Competence in using computerized medical records or patient management systems
- Ability to work in fast-paced healthcare environments and interact with multidisciplinary teams
- Successful completion of DBS background check for working with vulnerable individuals
- Eligibility to obtain a UK Skilled Worker visa or Health and Care visa if applying internationally
Click Here to Apply
Conclusion
This Healthcare Receptionist role offers an excellent opportunity to work within a respected UK healthcare organization while supporting frontline patient services. With a competitive salary, opportunities for professional growth, and potential visa sponsorship for international candidates, the position is well-suited for individuals seeking a stable career in healthcare administration within the United Kingdom’s NHS system.
READ MORE
- Graphics Developer Tools Engineer Job in Ireland 2026
- Generative AI Developer Job in USA 2026 with H-1B Visa Sponsorship
- Non-Interventional Cardiologist Job in USA 2026 with H-1B Visa Sponsorship
- Mental Health Social Worker Jobs in UK 2026 (£33,000 to £60,000 Annually)
- Customer Services Global Trainer Job in UK 2026 (£35,000 to £45,000 Annually)
- Senior Lecturer in Marketing Job in Australia 2026 | University of Technology Sydney
